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Surgical Laser Technician
Surgical Systems Inc. Mobilizes medical surgical technologies—including the broadest array of lasers to hospitals, surgery centers, and physician offices on an as-needed basis. Physicians enjoy the latest generation of surgical technologies, delivered and operated by trained Surgical Systems technicians. Hospitals and healthcare professionals enjoy Surgical Systems pay-per-use model, which avoids costly capital investments, technology obsolescence risk and staffing headaches. This is a entry level and trainable position for a job seeker waiting to enter the healthcare field. The Surgical Systems team enjoys striving to deliver distinctive service and the satisfaction that comes from improving health and health care.
The Hospital Service Technician is responsible for the following:
delivering equipment, accessories and disposables to the operating room of hospitals and run equipment during surgery along side
Knowledge and Physical Requirements
High school diploma or equivalent.
Prior work experience in hospital setting or customer service preferred.
Basic computer skills.
Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.
Able to lift and/or push 50 pounds.
Able to stand and walk for long periods of time.
Additional "must have" skills:
Possesses quality orientation with a “get it right the first time” attitude.
Complies with patient privacy laws in all matters.
Maintains and projects confidence, enthusiasm and a professional image.
Demonstrates strong communication skills (listening, writing and speaking).
Demonstrates team orientation and shows respect for others.
Proactive and self motivated.
Organized; prioritizes to meet deadlines.
Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and
customer policies and regulations.
Maintains a clean and safe work environment.
Customer-focused; willing to go above and beyond.
Able to dialogue with clinical staff on the topics of equipment features, functionality, etc.
Understands and uses effective conflict resolution skills, identifies and resolves service concerns, discrepancies and
Ensures prompt and courteous service is delivered to all customers in person and in all communications.
Takes customer equipment requests and fills orders within established time line.
Runs reports as required by supervisor and monitors equipment levels.
Records all non-functional equipment that has been reported by customer.
Completes safety inspections/preventative maintenance on equipment (when applicable).
Documents all equipment incidents in occurrence
Performs other assigned duties.
Possesses strong customer interfacing skills based on relationships established within accounts.
Serves as subject matter expert for key projects in account; quality indicators, shift lead responsibility.
Demonstrates competency verification on core equipment inspections.
Now, find out what that means to you. Compensation includes base wage, 401(k), medical, dental, and vision insurance and tuition reimbursement. Excellent career path opportunities as well. We maintain a drug-free workplace and perform pre-
employment background and drug testing.
4841 South 36th Street Phoenix AZ 85040