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Inbound Sales Representative
We are growing rapidly. Join our team and apply today!
8123 S. Hardy Drive,
Tempe, AZ 85284
Walk-ins are highly encouraged, bring your friends and family along!
We are TTEC (formerly TeleTech), a leader in outsourced sales and marketing solutions serving some of the world’s most prestigious brand names. TTEC (formerly TeleTech) is currently seeking Inbound Sales Representative to join our growing programs in Tempe, Arizona.
The Inbound Sales Representative will be responsible in saving customer "at risk" of discontinuing service who may have already discontinued service. In this position, you will primarily be answering incoming calls and assessing customer needs while providing first call resolution to retain customer's loyalty.
What we offer:
· Competitive pay plus commissions
· Advancement and Career Opportunities
· Medical and Dental Insurance Programs
· Tuition Reimbursement & Retirement Planning
· Paid Time Off
· Ongoing Training and Development
· Discounts at many major retailers & restaurants
· Answer inbound calls from consumers or small to large business.
· Contact and identify the reasons the customer has indicated they no longer desire or need the service.
· Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.
· Create new accounts for customers calling for the first time.
· Collect key information from customers that call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools.
· Attain minimal levels of sales revenue performance based on existing tenure-based goals.
· Generate incremental revenue for client partners.
What do you need?
· At least 6 months of sales experience or 1 year of customer service experience
· High School Diploma or GED.
· Retention or Collections experience preferred
· Date entry skills
What makes you the best candidate?
· College degree or equivalent work experience preferred.
· Call center experience
· Ability to field high stress calls while providing an exceptional customer service experience
· Knowledge of CRM or Salesforce tools preferred
As a leader in outsourced sales and marketing solutions, TTEC (formerly TeleTech) serves some of the world’s most prestigious brand names. TTEC (formerly TeleTech)’s global team has a reputation for service excellence. TTEC (formerly TeleTech) has the industry’s most sophisticated marketing automation platform and sales analytics engines. These turbo-charged technologies empower our customer service, sales, and technology employees to deliver the ultimate customer experience at every touch point across the customer life cycle.
Are you ready to accept the challenge? Because TTEC (formerly TeleTech) is ready for YOU!
Apply online at http://www.ttecjobs.com/
TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
11 - 12 Hour
8123 S. Hardy Drive Tempe AZ 85284